How Are Garage Services Cheating Customers? – Beware and Avoid Them

Car Service and maintenance

Whenever a car owner faces a problem with a car, garage service is the first thing that comes to mind. Which garage is reliable? Is it safe to leave your car at any random local garage? You might not even notice, and a few parts might go missing from your car once you get them back. So, what’s the solution? Simple. Approach a reliable garage service in Sutton for any problem you face.

Before finalising the garage, you must check every aspect of the services. Talk to the mechanics and get clarity about their work types. You’ll come across several local garages that are trying to cheat customers. Be smart, be attentive and avoid them.

Here’s how garage services might cheat on you. Beware of the same and make sure you approach a reliable provider.


Four ways garage services are cheating customers

No transparency about hidden costs

If the garage has a positive motive, they will provide you with a complete breakdown of the costs and ensure you understand what you’re paying for. You might get a comprehensive bill with a lot of taxes. If yes, then you’re dealing with a cheater. Ask the mechanics first to check your car and fix a rate of the same. Ensure that whatever they quote is transparent.

Hiring untrained mechanics

Many local garages hire untrained mechanics and sell them off as trained and authorised individuals. This is unethical, and keep an eye out for the same. If you’re a premium car, check the mechanics’ certifications before finalising the garage.

Keeping a car for a long time

If the garage decides to keep the car for a long duration then question the mechanics about the problems that are present in your car. If they cannot answer, then it’s better not to continue with the same. Keeping the car for weeks will not solve the issue. You must take clarity from the experts about the timeline and cost before you decide.

No customisation flexibility

All good garages are flexible and provide customisation options. If your garage does not agree to do the same, you better save money. What are your requirements? Garages must provide services as per the needs of the car owners. If not, then better avoid the same.


To get good car services from a reputable garage service in Sutton, bring your car to Marlow Motors Ltd. We serve local clients with exclusive car services in Sutton. To learn more about our services, check our website.